Case Studies for Program Management

Leveraging Collective Knowledge to Achieve Efficiencies

Challenge. The client, following downsizing, needed a team to manage a set of six interrelated projects focused on commercial motor vehicle and highway safety.

Solution. We provided a Work Assignment process to establish a structure for managing each task with defined budgets. TBG provided a senior Project Director and five Project Managers to cover and execute the six projects.In order to optimize synergies (and avoid duplication of efforts), TBG used a Think-tank Team approach (T3-AdvantageSM) that leveraged collective knowledge, yet managed each task set as discretely funded assignments with separate activities and budgeting.

Impact. Client was pleased when every project moved forward simultaneously with proposed goals met. The successes included a benchmarked study that recommended improved processes for a grants program to include full automation of the application, evaluation, and administration aspects of multiple grants. The client subsequently won two national awards for this effort.

Process Improvement

Challenge. The costs of warehouse space for the $6.6 million printing and distribution center operation for this agency was growing faster than revenues.

Solution. TBG studied the operations and provided process improvement recommendations.

Impact. The implemented recommendations saved $1.6 million/year, reduced equipment utilization rates to 58%, and reduced warehouse inventories by implementing print-on-demand eBusiness capabilities.