White Papers

Managing Change in Times of Crisis
by Baldwin H. Tom and Neil Marshall, 2011
More pain is coming! With a reduced budget, federal agencies are feeling the pain of reduced funds and programs. From the President on down, everyone in government is desperately seeking an answer to the question: "What are we going to do?" Read and learn more.

Thinking Strategically First Makes Strategic Planning Work
by Baldwin H. Tom, 2008
Just like planning a vacation, put the fun back into strategic planning! Adding thinking and exploration to the planning step will enhance the potential to successfully implement a strategic plan. This addition will energize the participants and create synergies that lead to new insights in finding the best fit for your organization.

Three Keys to Meeting Success
by Baldwin H. Tom, 2007
Managing the Process, Content, and Psychic satisfactions well guarantees meeting satisfaction every time. Read how this all works.

Vision to Reality: Make It Real
by Baldwin H. Tom, 2007
The subtitle might be follow your vision. If you did, there would be a set of thoughts that would lead you to translate your vision to reality. Here is the sequence of questions that would be on your mind once you encounter a vision: What picture or impression do I have? What might I expect? What does this say about the products and services? What about the processes? Your answers will effectively paint a picture of the product, organization, processes, and people involved.

The Strategic Facilitator
by Baldwin H. Tom, 2007
This article derives from our Strategic Facilitator℠ certification training course. If you want to learn to guarantee success at your next facilitation, this is a must read. This article details four key roles: Meeting Manager, Process Consultant, Collaboration Specialist, and Strategic Thinker.

Out with the Old, In with the New
by Vaughan Limbrick and Baldwin H. Tom
Perspectives, February 2006
In high performing organizations, the human resource professional is a key to future business successes. This role is still new to some, but there is little doubt the HR professional needs to be the HR executive in a real way. This article speaks about this changing paradigm.

Putting Wheels on Your Strategic Plan
by Bill Frentzel and Baldwin H. Tom
Public Administration Times, August 2005
Use the Balanced Scorecard (BSC) to drive strategic thinking and planning because the discipline of performance measurements can help drive focus, design and implementation of plans. In the traditional approach, planning comes first and then measurements next. In this article, we recommend a focus on the BSC first. Then the effort is focused on what needs to be done to achieve the desired measures (of Client, Learning, Infrastructure, and Finance).