Needs Assessment
 
What is it?
Methodology and means to gather information necessary to effectively and efficiently characterize and/or define a situation, condition, or opportunity.

What Can It Be Used For?
Anytime there is a requirement to start something new or to renew existing efforts, an assessment to discern the current situation is important to establish a baseline.  Often the baseline condition is compared to a desired future condition and any missing needs are defined as gaps.  This approach helps focus on the gaps that will need filling to reach the requirement’s new goals.

TBG Expertise  
With a strong management consulting base, TBG is well positioned to assist any client with any type of assessment.  These include organization, culture, personnel, and project types.  TBG has conceived, designed, developed, administered, analyzed and reported on large to small needs assessments.  These have been used to design new training and to confirm existing understanding or source of deteriorating conditions within Federal agencies.
 

  1. TBG documented and validated a serious morale concern within a Federal agency by using a combination of a web-based survey, face-to-face interviews for verification, ongoing communications and visits with the client, a no-holds barred report with recommendations.  The client was able to move forward to eliminate the morale issue without delay.
  2. TBG provided a national survey to assess understanding of Agency managers about EEO, Civil Rights and Diversity.  The survey was customized effectively with the input of the Agency’s own SMEs.  We documented the results and made recommendations on the nature and needs for training in writing and in a formal presentation to the Agency’s executive.  They discussed the recommendations and accepted them. 
  3. TBG utilized the WebCall (Web+phone), Website, and face-to-face to successfully engage and enlist State representatives to establish two national networks involved with highway safety -- enforcement of regulations (network of legal personnel) and a State Peer Exchange Network (to share resources and lessons learned).

 
Our lead survey specialist has managed over 150 surveys covering a wide range of topics.

 

 

© 2009 The Baldwin Group, Inc